QUALITY

Facilities Management Division is certified to ISO 9001:2000 standards under the Corporate Blanket certificate for Operation & Maintenance of official residential complexes, government buildings and facilities, hospitals, hotels, airports , public utilities, industrial complexes and schools.

Facilities Management implements a quality system to ensure that their services meet or exceed its customer's requirements.

At the core of the Facilities Management activities is the computerized Maintenance Management System (M.M.S.). The MMS is utilized to initiate effective planning and execution of all tasks performed to maintain the operation of facilities and equipment, and follow up all work orders.

The timely response to customer requests and the scheduled preventive maintenance activities are efficiently utilized in the best possible way. The quality system is a management driven and process oriented program of plans, activities, resources and events.